Privacy policy

PRIVACY POLICY – BLUETOOTH BATTERY APP / DC-DC CHARGER APP

This policy applies to the Hardkorr Battery app and/OR DC-DC Charger apps (“Hardkorr App” or “we”). We attach importance to the maintenance and protection of users’ personal information. We may collect and use your personal information when you use our products and services. The purpose of this privacy policy is to show you how we collect, store, use or share your personal information. I hope you can read this privacy policy carefully so that you can make the right choice when you need it.

By using or continuing to use the products or services of Hardkorr App, you agree to collect, store, use and share your personal information in accordance with this privacy policy.

[information collection] We will collect information about how you use our products or services and how you use them:

  1. Device information: we will receive and record the device related information (such as device model, operating system version, device settings, unique device identifier, device environment and other software and hardware characteristics information) and the location of the device (such as IP address, GPS location and sensor information such as WLAN access point, Bluetooth and base station that can provide relevant information). If you refuse to grant us corresponding permissions during installation and / or use, we will not record the above corresponding information.

[information use] The information collected through the above channels will be used in the following channels:

  1. Provide you with products or services
  2. If we stop operating Hardkorr App products or services, we will timely stop the activities of continuing to collect your personal information, notify you of the notice of stopping operation in the form of one by one delivery or announcement, and delete or anonymize the personal information related to the closed business we hold.
  3. If we use the information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, we will seek your prior consent.

[information sharing] We will not share your personal information with companies, organizations and individuals other than Hardkorr App, except in the following cases:

  1. Sharing under legal circumstances: we may share your personal information according to laws and regulations, litigation dispute resolution needs, or according to the requirements of administrative and judicial organs.
  2. Sharing with explicit consent: with your explicit consent, we will share your personal information with other parties.
  3. Sharing in the case of your active choice: when you purchase goods or services through the platform, we will share the necessary information related to the transaction in your order information with the suppliers of relevant goods or services according to your choice, so as to realize your needs of transaction and after-sales service.
  4. Share with related companies: In order to provide you with products and services based on our platform account, recommend information that you may be interested in, identify abnormal member account numbers, and protect the personal and property safety of Hardkorr App’s affiliated companies or other users or the public from infringement, your personal information may be shared with our affiliated companies and / or their designated service providers. We will only share the necessary personal information and are subject to the purposes stated in this privacy policy. If we share your personal sensitive information or the affiliated company changes the purpose of using and processing personal information, we will ask your authorization again.
  5. Share with authorized partners: We may entrust authorized partners to provide you with certain services or perform functions on our behalf. We will only share your information for the legitimate, legitimate, necessary, specific and explicit purposes stated in this privacy policy. Authorized partners can only access the information they need to perform their duties, and shall not use this information for any other purposes. We will agree strict data protection measures with them to handle personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.

[information transfer] We will not transfer your personal information to any company, organization or individual except for the following circumstances:

  1.  Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties;
  2. In the case of merger, acquisition or bankruptcy liquidation of Hardkorr App or its affiliated companies, or other cases involving merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this policy, otherwise we will require the company, organization or individual to seek your authorization again.

[public disclosure] We will only disclose your personal information in the following circumstances:

  1. We may publicly disclose your personal information with your explicit consent or based on your active choice;
  2. If we determine that you have violated laws and regulations or seriously violated the relevant agreements and rules of Hardkorr App platform, or in order to protect the personal and property safety of platform users or the public from infringement, we may disclose your personal information in accordance with laws and regulations or with your consent, including relevant violations and the measures taken by the platform against you. For example, if you seriously violate the rules of the platform by selling counterfeit goods, we may publicly disclose your certification body information and violations.

[exception] Under the following circumstances, no prior authorization is required for sharing, transferring or disclosing your personal information:

  1. Related to national security and national defense security;
  2. Related to public safety, public health and major public interests;
  3. Related to judicial or administrative law enforcement, such as criminal investigation, prosecution, trial and judgment execution;
  4. In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to get my consent;
  5. Personal information that you disclose to the public on your own;
  6. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.

Please note that according to the applicable laws, if we take technical measures and other necessary measures to process the personal information, so that the data receiver can not re identify a specific individual and can not recover, the sharing, transfer and public disclosure of such processed data do not need to notify you and obtain your consent.

[change of privacy policy] Our privacy policy is subject to change.

Without your explicit consent, we will not limit your rights under the privacy policy. We will post any changes to our privacy policy on a dedicated page.

For major changes, we will also provide more significant notice (including notice through the way of Hardkorr App platform publicity, and even pop-up prompt).

Significant changes to privacy policy include, but are not limited to:

  1. There has been a major change in our service model. Such as the purpose of personal information processing, the type of personal information processing, the use of personal information, etc;
  2. We have made significant changes in control, etc. Such as the merger and reorganization of information controller changes;
  3. The main objects of personal information sharing, transfer or public disclosure have changed;
  4. Significant changes have taken place in your right to participate in personal information processing and the way you exercise it;
  5. Our responsible departments, contact information and complaint channels for handling personal information security have changed;
  6. Personal information security impact assessment report shows that there is a high risk.



Last updated: September 14, 2026

HARDKORR operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). HARDKORR is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +61 7 3801 8332 or email us at webmaster@hardkorr.com or contact us at 83 Burnside Road, 8-9, Stapylton QLD 4207, Australia.